Terms of Purchase

General Agreement

All purchases made through our website are subject to the following terms and conditions. By accessing our store, browsing products and completing order payment, customers fully acknowledge and agree to abide by these purchase terms. We reserve the right to update relevant rules in accordance with platform operation requirements and industry compliance standards.

Product Information & Pricing

We strive to ensure that all product descriptions, taste introductions, ingredient information and display images on the website are authentic and accurate. All displayed prices are final transaction prices, excluding unpredictable local import duties and customs fees. Long-term store-wide discount activities are officially valid and applicable to all regular consumer orders.

Order Placement & Validation

Customers shall provide accurate and complete shipping information and contact details when placing orders. All confirmed orders cannot be modified or cancelled arbitrarily. We have the right to verify abnormal orders including repeated orders, false information orders and high-risk transaction orders, and reserve the right to suspend or cancel unqualified orders to ensure transaction security.

Shipping & Delivery Terms

We provide free global shipping services for all eligible orders with no minimum spending limit. All products are professionally packaged to adapt to long-distance international transportation and prevent damage. Delivery time is for reference only, affected by regional logistics efficiency, customs clearance progress and objective environmental factors. We do not take responsibility for delays caused by uncontrollable external factors.

Payment Terms

We support multiple secure and official payment methods. All payments must be completed through the platform’s designated payment channels. Once the payment is successfully confirmed, the order will enter the processing and packaging process. We strictly protect payment security and will not charge any hidden fees or additional service fees for any order.

Product Usage & Storage Tips

Chocolate products are sensitive to temperature and storage environment. Customers shall properly store the products after receipt according to daily food storage norms. Product deterioration, melting or taste changes caused by improper personal storage will not be included in the scope of after-sales processing. We recommend consuming the products within the best tasting period for optimal flavor experience.

After-Sales Compliance Rules

All after-sales applications including refund and reshipment shall be handled in strict accordance with our official refund policy. Any disputes arising from product transactions will be resolved based on website official rules and international e-commerce industry standards. We adhere to fair and transparent after-sales processing principles to protect legitimate rights and interests of both parties.

Policy Revision & Recognition

We reserve the right to revise and adjust these terms of purchase at any time. Updated terms will be published on the official website and take effect immediately. Continuous use of the website and subsequent purchases constitute automatic acceptance of the latest purchase terms.

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